Last updated: 29-Dec-2025
This Privacy Policy (“Policy”) describes how NileNathi (“Company”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from nilenathi.com (the “Website”).
By accessing or using our Website, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
When you place an order, register an account, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party gateways)
- Order and transaction history
1.2 Automatically Collected Information
We may automatically collect certain information including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and customer support responses
- Improve website functionality and user experience
- Prevent fraud and ensure security
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Enable core WooCommerce functionality
- Remember user preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings; however, some Website features may not function properly.
4. Sharing of Personal Information
We do not sell, rent, or trade your personal data.
We may share information only with:
- Payment gateways and logistics providers
- Website hosting and analytics services
- Legal or regulatory authorities when required by law
All third parties are obligated to protect your data.
5. Payment Security
All payment transactions are processed through secure, PCI-DSS-compliant payment gateways.
We do not store or process your card or banking details on our servers.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Meet legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
7. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no online transmission or storage method is 100% secure.
8. Children’s Privacy
Our Website sells baby products but is not intended for direct use by children.
We do not knowingly collect personal information from individuals under the age of 18.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
Requests can be made by contacting us at support@nilenathi.com.
10. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last updated” date.