Last updated: 29-Dec-2025
These Terms and Conditions (“Terms”) govern your access to and use of NileNathi (“Company”, “we”, “us”, “our”) and the purchase of products through nilenathi.com(“Website”).
By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1.Eligibility to Use the Website
You must be at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian to place an order.
2. Account Registration
- You may be required to create an account to access certain features
- You are responsible for maintaining the confidentiality of your account credentials
- We reserve the right to suspend or terminate accounts found in violation of these Terms
3. Product Information
- We make reasonable efforts to display accurate product descriptions, images, and prices
- Product colors and appearance may vary due to device display differences
- We reserve the right to modify product specifications or discontinue products without notice
4. Pricing and Payment
- All prices are listed in Indian Rupees and inclusive/exclusive of applicable taxes as stated
- We reserve the right to correct pricing errors at any time
- Payments are processed securely through third-party payment gateways
- We do not store payment card or banking information
5. Order Acceptance and Cancellation
- Order confirmation does not constitute acceptance
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud
- Orders may be cancelled by the customer before dispatch only
6. Shipping and Delivery
- Delivery timelines are estimates and not guaranteed
- We are not responsible for delays caused by courier partners or external factors
- Risk of loss passes to the customer upon successful delivery
7. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are governed by our Refund and Returns Policy, available on the Website.
By placing an order, you acknowledge and agree to that policy.
8. Use of Products
- Baby products must be used strictly according to instructions and age guidelines
- We are not liable for misuse, improper handling, or failure to follow care instructions
- Adult supervision is required for all baby products
9. Intellectual Property
All content on this Website, including logos, text, images, graphics, and design, is the property of NileNathi and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
10. Prohibited Activities
Users must not:
- Use the Website for unlawful purposes
- Attempt to gain unauthorized access to systems or data
- Transmit malware, viruses, or harmful code
- Misrepresent identity or provide false information
11. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the value of the product purchased
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error-free Website operation
12. Indemnification
You agree to indemnify and hold harmless NileNathi from any claims, damages, or losses arising from your use of the Website or violation of these Terms.
13. Third-Party Services and Links
The Website may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices.
14. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page and take effect immediately.
15. Governing Law and Jurisdiction
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
16. Contact Information
For questions regarding these Terms and Conditions, Contact us.